Extraordinary Journeys, Thoughtfully Designed.
Luxury travel for families, couples, and multigenerational travelers.
Switzerland luxury travel specialist Jen Donati is a U.S.-based luxury travel advisor offering highly personalized trip planning for discerning travelers. Leveraging firsthand local knowledge, fluent Swiss-German language skills, and elite access to preferred hotel benefits, she curates seamless, five-star alpine itineraries through Time & Tide Travel
BESPOKE LUXURY TRAVEL PLANNING
Your time is precious. Every journey is personally designed around the way you want to travel—from exceptional hotels and private guides to dining, transfers and complex international logistics.
With one trusted luxury travel advisor overseeing every detail, your experience feels seamless, beautifully paced and entirely your own.
We combine iconic destinations with under-the-radar discoveries, drawing upon trusted local relationships across Switzerland, Italy, France, Europe, Africa, Asia and beyond.
Whether you are planning a milestone journey, luxury family vacation, multigenerational trip, safari or complex multi-country itinerary, every recommendation is carefully selected for your interests, comfort and preferred pace.
As an independent affiliate of Departure Lounge, one of Virtuoso’s top 10 agencies worldwide, Time & Tide Travel provides VIP recognition and preferred partner benefits at many of the world’s finest hotels—including daily breakfast, hotel credits and room upgrades when available.
Just as importantly, you have a dedicated advocate looking after you before, during and after your journey.

Your journey begins with a conversation. We design a completely personalized itinerary around your interests, pace and priorities—thoughtfully combining exceptional hotels, private guides, dining and memorable experiences into one cohesive journey.

Flights, rail journeys, private transfers, ferries and luggage services are coordinated as one seamless plan. Every connection is considered in advance, allowing even complex, multi-destination travel to feel calm, efficient and effortless.

Our support continues long after your itinerary is designed. We collaborate with trusted hotel concierges and local partners, manage special requests and step in when plans change—giving you a knowledgeable advocate throughout your journey.

Go beyond the expected with private guides, culinary experiences, cultural access and activities selected around your interests.
Through trusted local relationships, we create meaningful moments that feel personal, authentic and impossible to replicate with a standard itinerary.

We select exceptional hotels, resorts and private retreats for their location, character, service and fit—then identify the right room category, view and configuration.
From iconic city hotels to intimate boutique properties, every stay earns its place in your journey.

A successful journey begins with the right decisions. We advise where to go, when to travel, how long to stay and which routing will create the best experience.
You receive seasoned guidance, honest recommendations and an advisor protecting both your time and your investment.

Jen Donati of Time and Tide Travel helping families plan luxury college tour itineraries in the US, UK, and Europe
Crafting Unforgettable Journeys Tailored Just For You
“Best trip ever. My travel agent was amazing. Every hotel and tour she picked out was perfect.”
Shannon G. | Mother-Daughter Switzerland Journey
“What an amazing trip! Your attention to detail made everything go smoothly. It was better than we expected. Can’t wait to plan our next adventure with you!”
Cathy S. | Time & Tide Traveler
“Wow. You never cease to amaze me! This is incredible! I am just blown away at how much you are putting into this. I can’t thank you enough.”
Danielle B. | Luxury Switzerland Family Journey
Time & Tide Travel is a Boston-based luxury travel advisory specializing in bespoke journeys, luxury family travel and culturally rich itineraries throughout Switzerland, Europe and beyond.
Led by Jen Donati and supported by her daughters, Gioia and Gemma, our boutique team combines firsthand knowledge, thoughtful research and deeply personal service.

Founder & Principal Luxury Travel Advisor
Jen is a Certified Swiss Travel Expert who spent nearly a decade living in Switzerland.
Drawing on a lifetime in hospitality, European fluency and trusted global relationships, Jen designs bespoke journeys across Europe and beyond—pairing exceptional hotels, private guides and seamless logistics with the judgment, advocacy and personal attention discerning travelers expect.
Jen's background in diplomacy, writing and strategic communications, ensures that she handles each trip with discretion, detail and expertise.

Client Experience
& Travel Content
Having lived and studied abroad, Gioia brings an international perspective and thoughtful, analytical insight to client experience and content. She holds a BA (Hons) in Neuroscience from the University of St Andrews in Scotland and supports client communication, trip check-ins and travel inspiration, helping every traveler feel informed, supported and genuinely cared for.
Gioia's background in neuroscience ensures a deep, thoughtful focus on intuitive client care and frictionless communication

Destination Research
& Itinerary Assistant
Gemma holds a BEng (Hons) in Mechanical Engineering from the University of Aberdeen in Scotland. Her analytical approach and international experience strengthen destination research and itinerary development, from evaluating hotels and routing to uncovering distinctive local experiences. She brings particular insight to luxury family travel, multigenerational journeys and specialized college visit planning.
Gemma's engineering background brings unmatched precision to evaluating complex transport routes, logistics, and mapping software
Preferred Rates. Valuable Amenities. Personal Support.
Planning a shorter getaway or simply need a hotel or rental car?
Access Time & Tide Travel’s private self-booking portal to reserve participating luxury hotels and rental cars at your convenience.
Eligible hotel stays may include preferred rates, daily breakfast, property credits, VIP recognition and room upgrades when available. I remain available for recommendations and personal assistance.
1.
Simply send me an email with "Private Site Access" in the subject line. I will send you the link
https://timeandtide.travelwits.com/ and your special private access code.
2.
It's that easy! Simply enter your destination and travel dates, and you'll be presented with an array of fantastic options. Plus, you'll have access to exclusive complimentary amenities available to you as my client, along with exceptional pricing. Once you've made your selections, just book and send me an email. I'll notify the hotels and/or car rental companies that you're my client, ensuring you receive VIP treatment throughout your experience.
3.
Have any questions while you are searching for your dream accommodation or car rental? No problem? You can reach me on my cell during business hours or set up a quick 15 minute appointment through my Calendly
At Time & Tide Travel, I design fully customized trips rather than pre-packaged tours. That can include flights, hotels and villas, private and small-group touring, drivers and transfers, cruises, rail journeys, and one-of-a-kind experiences you won’t find in a booking engine. I work with everyone from couples and families to multigenerational groups, always tailoring the itinerary, pace, and style of travel to you—plus securing VIP perks and amenities whenever possible
Booking with me starts with a quick conversation. You can fill out my online inquiry form or use my Calendly link to schedule a short discovery call: https://calendly.com/jdonati-departurelounge
Once we’ve confirmed that we’re a good fit and discussed the scope of your trip, you’ll pay a trip design fee and I’ll begin crafting a custom proposal for your journey. From there, we’ll refine the details together, and I’ll handle all the bookings, confirmations, and behind-the-scenes logistics so you can simply enjoy the experience.
Have a shorter journey? Want to be able to quickly book a hotel and or rental car and receive all of my amazing benefits? Ive got you covered! Here is my private website where you can book on your own and receive discounts and amenities not offred almost anywhere else https://timeandtide.travelwits.com/ Email me at jen@timetidetravel.com
for the password.
Yes— I strongly recommend travel insurance for every trip. I work with trusted insurance partners and can provide quotes and plan options that align with your itinerary and comfort level. While I’m not an insurance company and can’t give legal or medical advice, I can absolutely help you understand the choices so you can select the coverage that feels right for you.If you choose not to take travel insurance we will ask you to sign a waiver.
Absolutely! Many of my clients have specific needs—dietary restrictions, mobility considerations, religious observances, or special celebrations—and I build those into the planning from day one. I’ll communicate your preferences to hotels, airlines, and on-the-ground partners and do everything possible to ensure you feel comfortable, cared for, and well looked after throughout your trip.
For most trips, payments are made by secure credit card link through my host agency, Departure Lounge. I accept all major credit cards, and for some larger itineraries we can also arrange payment by bank transfer.
Your payment schedule and options will be clearly outlined in your proposal and invoice before anything is charged, so you’ll always know exactly what to expect.
You can contact me anytime at jen@timetidetravel.com or reach out through the contact form on this site.
If you’d like to talk live, you can also use my Calendly link to schedule a call at a time that works for you: